T E R M S & C O N D I T I O N S
G E N E R A L
These terms and conditions apply to the use of the www.sleepydoe.com website. By using the website you are agreeing to accept the terms and conditions.
The company registered address: 21 St Andrews Crescent, Cardiff, CF10 3DB.
If you have any queries about Sleepy Doe's terms and conditions please contact us by email at firstname.lastname@example.org.
You can review the latest version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions anytime and they do not affect your statutory rights.
W E B S I T E
www.sleepydoe.com operates as an online store that sells children's sleepwear and bedding. The website is provided by Square Space and is owned and operated by Sleepy Doe. The copyright of the Sleepy Doe website and its content belongs to Sleepy Doe and covers without limitation all logo, copy, text, design, coding, graphics and similar. The right to use the Sleepy Doe logo in any form is prohibited without our prior written consent. Any use of the website or its contents, for your own personal and non-commercial use, is prohibited without the permission of Sleepy Doe. This website also contains material which is owned or licensed to us and reproduction is prohibited other than for personal use. All trademarks reproduced in this website which are not the property of, or licensed to us, are acknowledged on the website.
C O P Y R I G H T
All copyright, design rights and intellectual property rights exciting in our designs and products in the images, text and design of our website / marketing material are and will remain the property of Sleepy Doe. We treat any infringement of those rights seriously. We take our customers' privacy very seriously and will never share any personal information provided to us with a third party.
T E R M S O F S A L E
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
If you wish to cancel your order, you may do so at anytime prior to dispatch. Please contact us in the first instance to discuss. If you wish to cancel your order after you have received a confirmation email from us, you will need to wait until you receive the products and then follow our returns procedure.
The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email will be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your payment card. All prices are presented in UK pound sterling and include VAT (which is zero rated for children's clothes). The price shown on the website is current for the particular product at the time. Prices do not include postage, which is charged separately at checkout. We reserve the right to adjust prices, offers, goods and specifications of goods without any notice or reason, but only before we have accepted your order and not after.
P R O D U C T
All of our products are ethically-sourced 100% cotton. Due to the hand-crafted nature of the garment and the materials it’s made from, measurements may vary by approximately 5%. With cotton being a natural material, please allow for approximately 5% shrinkage. We are proud of the high quality products we produce and always strive for perfection, however, every now and again, we might just make a mistake. Please do not hesitate in contacting us if you’re not happy with your purchase. See our Returns Policy for more details.
Promotional discount codes may sometimes be offered. They may apply in respect of any, or certain specified, purchases made through this website . The conditions of use relating to any discount code will be specified at the time of issue. These Terms and Conditions relate to all Sleepy Doe promotions, competitions and discount codes (unless otherwise stated).
Only one promotion code can be used per order. Maximum pre-discount spend limit of £350 applies per order. A promotion code can’t be used after an order has been placed.
F A U L T Y P R O D U C T S
We try our very best to ensure all products are made to meet the brand’s standards. If you believe your item is faulty please return within our 90 day faulty good policy. Sleepy Doe will assess whether or not the product has suffered a manufacturing fault and will return or refund the product as required. If item is found faulty by Sleepy Doe, we will replace the exact item (subject to availability) with no postage costs.
Please note if items are found damaged as a result of excessive use, they are not considered faulty. When returning faulty items please ensure they are returned fully washed. All unwashed items will be returned to the customer without being reviewed.
P R I V A C Y
We respect your privacy and do not pass on your details to third parties. We will not sell your name, address, email address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Sleepy Doe website. If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via email.